decodesignz’s refund policy in India is designed to ensure complete customer satisfaction. If for any reason, you are not satisfied with your purchase, you can return it within 30 days of the delivery date for a full refund. This policy applies to all products sold by decodesignz, except for custom-made items and clearance items which are final sale and cannot be returned. To initiate a refund, simply reach out to our customer service team through the contact information provided on our website. They will assist you in the process and provide you with a return shipping label, if necessary.
Please note that the returned item must be in its original condition, with all its components and original packaging intact. You will be responsible for the cost of return shipping, unless the item was damaged or defective upon receipt. Upon receipt of the returned item, our quality control team will inspect it and process your refund within 10 business days. If the item is found to be in used or damaged condition, a portion of the refund may be withheld.
In the case of damaged or defective items, please contact our customer service team immediately to report the issue and initiate a return. decodesignz is committed to providing high-quality products and exceptional customer service. If you have any questions about our refund policy, please don’t hesitate to contact us.
